Shipping Policy
Thank you for shopping at Oxford St Fashion! This policy provides shipping information for orders within the United Kingdom. We are pleased to offer free shipping on all orders.
Policy Overview
- Free Shipping: All orders include free shipping.
- Order Cut-Off: Orders placed before 6:00 PM (GMT+00:00) are processed the same day. Orders placed after this time are processed the next business day.
- Processing Time: Please allow 1–3 business days for order handling.
- Estimated Delivery Time: Most orders arrive within 7–14 business days (1–3 days processing + 6–11 days transit). Delivery times are estimates and may vary.
Shipping Cost
We offer Free Shipping On All Orders
Order Processing
Please allow 1–3 business days for us to process your order.
Once your order has been processed, you will receive a confirmation email with tracking details.
Estimated Delivery Time
Handling Time: 1–3 days (Mon–Fri)
Transit Time: 6–11 days (Mon–Fri)
Order Cut-off Time: 6:00 PM (GMT+00:00)
Total Delivery Time: 7-14 Days (1-3 Days handling + 6-11 Transit)
Important Note:
Delivery times are estimates and may vary depending on location, courier demand, and seasonal periods. Shipping times may be extended during holidays or peak volume.
Method of Delivery
Orders are typically shipped using:
- DHL
- FedEx
- Royal Mail
Each order includes a tracking number, allowing you to follow your shipment’s progress.
Change of Address
Once an order has been dispatched, we are unable to change the delivery address.
If you need to make a change, please email us at info@oxfordstfashion.com.
Cancellation
We cannot accept cancellations after an order has shipped.
If you need to cancel your order, please contact us at info@oxfordstfashion.com.
Shipment Confirmation & Tracking
When your order ships, you will receive a shipping confirmation email containing your tracking number and link to monitor the delivery.
Damaged or Lost Items
If an item arrives damaged, defective, or is lost in transit, please contact us within 48 hours at info@oxfordstfashion.com
Photographic evidence may be required for assessment.
Customs, VAT & Import Fees
All VAT and customs duties for UK orders are handled by Oxford St Fashion.
The price displayed at checkout is final and all-inclusive.
You will not be required to pay additional import or customs fees.
Shipping Origin
Orders are fulfilled from our international distribution centre.
Returns
To learn more about returning an item, please see our Return & Refund Policy.
Business Information
Website name: Oxford St Fashion
E-Mail: info@oxfordstfashion.com
Phone: +447366512949
Contact Us: Contact Us
Company Name: BV DECLERCK EMPIRE
Company Address: Lattenklieversstraat 61, Beernem, West-Vlaanderen, 8730, Belgium
Company Registration Number: 1021535407
Customer Service Hours:
Monday to Friday: 9:00 am to 5:00 pm. (GMT+0)
Saturday & Sunday: 9:00 am to 4:00 pm (GMT+0)